Showing posts with label BlackBerry. Show all posts
Showing posts with label BlackBerry. Show all posts

Saturday, December 3, 2011

Will free BlackBerry apps make it better? You betcha | Hadley Freeman

AppId is over the quota
AppId is over the quota
BlackBerry app Had some email problems last week? Here, play some Texas Hold'em poker this week. Photograph: Roger Tooth for the Guardian

'It is the distant future, the year 2000/We are robots/The world is quite different ever since/The robotic uprising of the late 90s." Despite coming a mere decade plus VAT later than Bret and Jermaine of the Flight of the Conchords predicted, it has been hard to view certain events over the past few weeks as anything other than final confirmation that mankind has conceded all power to the robots. I can't quite bring myself to deal with the excitement some people seem to feel about Siri, which, as far as I can ascertain, is some kind of disease that makes people think it's OK to ask their iPhone the meaning of life and expect an answer.

Instead, I shall focus on the panic last week that apparently gripped the whole of Great Britain when, for a whole handful of days, one's BlackBerry didn't work and so one wasn't able to access one's spam at a moment's notice. Oh, the agonised wails of 140 characters or less that speckled Twitter! I was actually quite surprised when I arrived back in Britain this week not to find some apocalyptic wasteland peopled only by barely clothed skeletons crawling on the ground, clutching their pitifully useless black handsets, while Viggo Mortensen marched grimly onwards, determined to reach that BlackBerry HQ and have his vengeance.

In all honesty, the furore somewhat mystified me. Surely to complain about not being able to receive emails is tantamount to complaining about not being able to work that day. Um, boo hoo?

Anyway, BlackBerry has wisely adopted the prostrate apology pose this week and has announced that, to aid its customers' recovery from post- traumatic stress disorder, it will give them some free apps. Now, this is the kind of compensatory culture I can get down with. Ladies and gentlemen, could you not see that email offer of penile enlargement as soon as it arrived in your inbox last week? Here, play some Texas Hold'em poker this week! I believe this is what is called crap for old rope.

As compensations go, this one's easy to mock, which is clearly why I am doing so, but perhaps this is how one should view life in general. There are so many depressing developments in the world that, at best, maybe half of them are misguided apologies for something else. To whit: "So Britain, you're on the verge of an economic disaster? Never mind, Steps are number one!" "So America, your government is broken and you're in an inextricable decline? Don't worry, The Only Way is Essex is coming to your screens!"

"So Democrats, feeling a bit disillusioned with that whole hopeychangey thing? Well, now that it's the other side that looks likely to have the candidate with the 'difficult religion' issue with the Mormon Mitt Romney, you're the party that has the grass-roots movement in the form of Occupy Wall Street, and President Obama has already spent more than $87m in operating costs for his campaign, which is as much as all of the Republican candidates have raised so far, put together, it looks like you're the new Republicans. Congratulations! Would you like to play some Texas Hold'em poker?"

So long, New York Times, it was nice to know you while we did. Perhaps you have not heard but the eminence grise of newspapers is teetering on the verge of a spectacular collapse. Jill Abramson, the paper's sparkling new executive editor and its first female one in its 160 years of existence, has been profiled in possibly the only eminence griser than the newspaper, The New Yorker. Despite being published only on Monday, this interview has already attracted a huge amount of attention in New York. Not for its descriptions of sexism that existed at the paper only decades ago, nor for the odds Abramson has had to overcome, not least when she was nearly crushed under a truck just four years ago – but for her promise to treat the journalists in the same way that she treats her beloved dog, Scout: "'In one's relationship with dogs and with a newsroom, a generous amount of praise and encouragement goes much better than criticism,' she says," the New Yorker reports.

Abramson has never been a closeted dog lover. Not only is her forthcoming book entitled The Puppy Diaries but her portrait photograph alongside this interview is of her standing proudly alongside the aforementioned Scout, patting his head with a proud little smile.

Yet as a fellow crazy dog lady – a term some mystifyingly see as an insult – I cannot but view Abramson's editorial strategy as worrying. Treating one's underlings similarly to the way one treats one's dog is, undoubtedly well-meaning and compassionate. But I know – and, judging from Abramson's dog-o-philia, she knows, too – that although one might enter into this relationship with high dreams of you being a stern master, an establisher of boundaries and a commander of respect, the end result is actually the dog being the boss of you, you talking to it in complete sentences in public, every item in your wardrobe being matted with dog hair and a general air of chaos. So fare thee well, New York Times, we'll remember you with the dignity you once commanded. And if you must wee in the flat, please wee on yourself.


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Tuesday, November 22, 2011

Tech Weekly podcast: BlackBerry blackout, Siri scrutinised

AppId is over the quota
AppId is over the quota

Aleks Krotoski is joined by Charles Arthur and Dan Catt for this week's special studio-based podcast, as the team take a break from their busy live schedule. With a little more time, they have the chance to look back over the last few weeks of stories – from the launch of the iPhone 4S and the death of Apple's Steve Jobs – and consider the business impact of the BlackBerry's service disruption, the loss of computing legend Dennis Ritchie, and what lies ahead for the UK's digital enterprise cluster.

Charles speaks to RIM chief Stephen Bates about the organisation's misfortunes – and the financial cost to the company of compensating millions of BlackBerry users for the loss of their service – and to Wikipedia's Jimmy Wales about the strengths of the UK's digital scene. Aleks speaks to the iPhone 4S, giving the speech recognition software a run for its money.

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Friday, November 4, 2011

BlackBerry users in line for $100 worth of free apps in compensation

AppId is over the quota
AppId is over the quota
A BlackBerry A BlackBerry user in Canada last week as millions of customers across the world found their services disrupted. Photograph: Adrian Wyld/AP

Millions of people whose BlackBerry smartphones were affected by last week's outages will be compensated with $100 (£63) worth of apps from the company's app store.

BlackBerry maker Research in Motion (RIM) said yesterday that each of the affected customers would be able to download the apps – including the games The Sims 3 and Bejeweled – from Wednesday, as the company attempts to restore its damaged reputation.

Millions of BlackBerry owners from the Middle East to the US were unable to send emails, browse the web or use BlackBerry Messenger last week after a problem at RIM's network centre in Slough sent a ripple effect worldwide.

Those affected will be able to download the premium apps from the BlackBerry App World until 31 December as "an expression of appreciation for their patience", RIM said.

Mike Lazaridis, co-chief executive of RIM, said: "We are grateful to our loyal BlackBerry customers for their patience. We have apologised to our customers and we will work tirelessly to restore their confidence.

"We are taking immediate and aggressive steps to help prevent something like this from happening again."

RIM will also offer customers a one-month extension to technical support contracts. Enterprise customers and those who do not have a technical support contract will be offered a month's free helpline support.

The form of compensation may go some way to winning over customers who vented their anger at the Canada-based phone-maker last week. Comments on the BlackBerry blog CrackBerry appeared to welcome the offer. "Finally! They listened to us, thanks RIM! And thanks to CrackBerry for accommodating our complaint," said kelom.

The compensation package is likely to be costly for RIM if millions of customers take advantage of the offer. But those who download more apps may be more likely to stay with the platform – an important step as RIM tries to stave off defections to Google's Android, Apple's iPhone and the expected Windows Phone devices from Nokia. It has been losing customers in the US – and while it has grown its customer base, those are precisely the areas that were worst affected by the outage.

Analysts had previously forecast that RIM could be in line for a $100m payout to up to 70 million customers worldwide, based on a $5-a-month fee for the BlackBerry services.

"The total amount RIM should pay to refund its customers would be about $12m a day," Malik Saadi, an analyst at Informa, calculated last week. "This amount does not take into account liability fees for loss of data or any related legal issues. This could mean RIM paying over $100m, and this amount could escalate for every subsequent day the service is out of action."


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Wednesday, October 26, 2011

BlackBerry maker admits failures over outages

AppId is over the quota
AppId is over the quota
BlackBerry maker Research In Motion has launched an audit into last week's outages BlackBerry maker Research In Motion has launched an audit into last week's outages. Photograph: Justin Sullivan/Getty Images

The UK boss of BlackBerry maker Research In Motion has admitted the company was too slow to update customers about last week's outages across Europe, the Middle East and US.

Answering questions from BlackBerry users on the BBC website, Stephen Bates said RIM had launched a full audit of its infrastructure after millions of customers were unable to send email or browse the web for most of last week.

The internal audit will also look at how the Canada-based company struggled to communicate with its customers, Bates said.

"We didn't spend enough time thinking about the communication, so we've since spent more time doing that," he said. "The communication can always be improved and part of the review we're doing is about that, so we can be much quicker in future."

Bates added that it was "too early to say" whether anyone deserved to lose their job over the outage, by far the most severe in RIM's history, which stemmed from the company's Slough network operating centre.

"For us, we designed a very resilient system in our infrastructure that has lots of backups," he said.

"This problem happened with a system that should have backed up in the normal fashion, but it didn't. We test these systems and they work fine – the team have done everything they can and this appears to be an anomaly. It's early days, we're still investigating and we're not going to come to any conclusions on that point."

He confirmed that RIM's chief technology officer, David Yach, has launched a "full audit of our full infrastructure". Bates said: "He's got the authority to do whatever he needs to do to ensure that resiliency is maintained."

Those affected by the outage will be compensated with $100 (£63) worth of apps from the BlackBerry App World, the company said on Monday.

RIM shares opened up 2%, at $22.80, on the Nasdaq stock exchange on Tuesday, but remained almost 3% down on 12 October, at the height of the outage.


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Wednesday, August 17, 2011

Police access to BlackBerry messages to thwart planned riots

Police thwarted planned riots with the help of intelligence garnered from BlackBerry messagesPolice thwarted planned riots by using intelligence gained from BlackBerry messages. Photo: Amer Hilabi/AFP/Getty Images

Scotland Yard stopped attacks by rioters on sites across London of hours before they had been carried out in accordance with the regime to "break into" encrypted social messaging sites, it has emerged.

Attacks on the OLYMPICS, the shops in Oxford Circus and the two Westfield shopping centre, in the East and West London, had been plotted by BlackBerry using Messenger (BBM).

Detectives made breakthrough shortly before the planned attack after scouring pastes mobile phones of people who had been arrested during the riots.

It gave them access to messaging, scheduling, riots and looting, and bouncing around the service heavily encrypted BBM.

But it also gave met other information, which means they were able to use details experiences from the confiscated phones to give officers '' live time monitoring "of the BBM and also Twitter.

By last Monday afternoon, they were able to monitor BlackBerry messaging and send extra officers to disrupt the planned attack, which may have heightened the sense of threat felt by Londonernes.

This Tuesday, police , revealed they had been considering switching away from social messaging sites including BBM and Twitter.

Testified before the MPs on the Committee on Internal Affairs, the acting Metropolitan Police Commissioner, Tim Godwin, said police discovered they do not have legal powers to do it, adding: "we found searching the legal authority to extinguish it. Legality is dubious, very dubious. "

He said that as well as social messaging sites are used to plan the riots, they were a useful "intelligence asset" for the police, who were able to monitor them.

Last Monday, police chiefs sent officers to thwart the planned attack on the Olympic site at Stratford, east London. Shops in the area closed even after the "intelligence" produced by social messaging sites of conspiracies to riot.

He said police did not "at this point in time" ask the Government for new powers to turn off social messaging sites during outbreaks of extreme disarray.

This week, need the guardian revealed that the Government had drafted in MI5 Security Service and the eaves dropping Centre at GCHQ joins the hunt for them with social messaging to plot riots and work out how BlackBerry messaging could be "broken" in the future, and in real time if.

Godwin told MPs begin their investigation of the riots, David Cameron had been wrong to tell Commons last week that his officers had been too cautious when confronted with rioters and looters.

Confirming that he would apply for the next Commissioner of the met, he said: "I do not believe the men and women of met was hesitant, which is an accusation that has been directed to us."

Sir Hugh Orde, President of the Association of Chief Police officers, said in his evidence that the police had no outrageous riots would break out.

"We are so fundamentally different in my assessment, was almost non-existent pre-intelligence. This was a spontaneous rather than organized, "he said.

Police Chiefs once again rejected the Government's allegations, it had quelled the unrest by ordering a huge wave of officers on the street.

Godwin said he made the decision last Monday evening after it became clear officers were still being buffer overrun, as riots hit 22 of the 32 boroughs in London. Market economy treatment, Britain's largest force, needed help from 30 other forces.

Orde told the politicians they legally had no role in the creation tactics. "If politicians want to make tactical decisions, they must take responsibility and change the law for that to happen," he added.


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Monday, August 15, 2011

Essex Police charge man over water fight scheduled on BlackBerry Messenger

Two men standing back to back holding water pistolsEssex police have arrested a man after discovering plans for a water fight circulating on BlackBerry Messenger. Photograph: Getty Images

A man appears before magistrates in September for attempting to organize a citywide water fight on his mobile phone.

20-year-old from Colchester, Southeast England, was arrested Friday after the police Essex discovered the plans BlackBerry circulating on the Messenger service and Facebook.

Unnamed man has been charged with "encouraging or assisting in the Commission of an offence" under the serious crime Act 2007, said police.

He was arrested the day water fight was held in conjunction with another 20-year-old man. He has been Input appears before Colchester magistrates on 1 September. The other man was released without charge.

BlackBerry Messenger service, a closed communications network was the social network of choice for the organisation of many of the raids on shops and businesses during the riots across parts of England last week.

The police spokesman refused to disclose whether Essex police had monitored the messenger service since the riots. "Essex police use appropriate measures, regardless of the crime, and no matter how our investigations lead us," he said.

Spoke during last Thursday parliamentary debate on the riots, said David Cameron he would examine whether social networking sites should be closed, if they have helped the "plot" crime. The Prime Minister said he would "look at whether it would be right to stop people communicate via these Web sites and services, when we know the acceleration data violence, disorder and crime".

He has received support from some Tory backbenchers, including Louise Mensch, who compared a ban with close a Stretch rail network after an accident.

In 2008, there was a wave of mass water fights in UK cities, which was organized through the social networking. Most remained peaceful.

This month a water fight attended by thousands of young Iranians attracted attention Tehran's morality police and led to a series of arrests.


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Saturday, August 13, 2011

Letters: Blackberry communication

Have just returned from Devon, I find it ironic to see the poor children, the town has no summer jobs, resorting to steal to get the things they want, whereas farmers in the country is desperate for workers at this time of year, especially for picking fruit! What a shame no one has linked this up to enable city kids to pick Blackberries instead of texting cell on them. admittedly their Nike's would get muddy and the fake nails would have to go, but they would at least feel the Earth, for once, and appreciate the value of food and products. They would also appreciate the exhaustion of work and of peace and enjoy good food and well-deserved sleep. Michael morpurgofarms for city kids is a good example; We need similar systems running for city kids throughout the summer. Could this be arranged? David, they could get to Devon with you?

Jean Thompson

Beckenham, Kent


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Wednesday, February 16, 2011

BlackBerry maker agrees to net filters

BlackBerry userRIM has agreed that filter web access on its BlackBerry phones in Indonesia

BlackBerry-maker Research in motion is to carry out internet pornography filters in Indonesia after being threatened with a blackout for its 2 million users in the country.

RIM said today, it would apply a internet censor in the country "as soon as possible" after the Indonesian Minister for communications Tifatul Sembiring warned, BlackBerry Internet access would be "close" If it failed to comply with.

This is the first time that the Canadian company has agreed to filter the Internet on its high-security BlackBerry phones.

Indonesia, which is the world's most populous Muslim nation, recently stepped up its internet punishment with requirements on all Telekom companies that block access to adult material.

Sembiring has given RIM a two-week period to block access to porn sites. RIM has also been commissioned to configure a server in the country, which will bring all uploaded user messages during local jurisdictions, in contrast to the current situation where most of the servers based in the West.

"We have repeatedly asked them to do it, and we have given them some time," he told the Jakarta globe on the weekend. "If they keep the delay, we will close their operation because they fail to comply with our love".

Ministry spokesman Gatot Dewa Brata confirmed the news agency AFP that BlackBerry users would not be able to browse the Internet on their device, unless RIM installed its censor.

"Research in the resolution confirms that the share minister Tifatul Sembiring sense of urgency in this case, and it is fully committed to working with Indonesia's air carriers to introduce a prompt, compliant filtering solution for BlackBerry subscribers in Indonesia as soon as possible," said RIM in a statement.

Corresponds to the FÆLGS Declaration of intent, Sembiring told Reuters: "So do it."

Most other Telecom companies in the country is understood to have already deployed Internet filters, block access to adult material for the country's 40 million Internet users.

Detention caused by Indonesia's anti-porn bill, passed in 2008 by conservative Islamic parties to slow down the flow of a perceived increase in immorality in Indonesian society.

The Indonesian ultimatum, selects the latest developments in FÆLGS three years of struggle in Asia and the Middle East, as increased security fear has prompted the Government concerns in several countries through BlackBerry encryption of e-mails and messages.


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