Hours after a "defective switch" BBC took the entire website network offline hour Tuesday night, is a series of broken out between the Corporation and its IT contractor Siemens.
BBC News reported site a power interruption on Wednesday morning, quoting an internal safety bulletin sent to Corporation personnel by Siemens explains the cause disruption.
BBC article – which has now been amended to remove any reference to Siemens – tobacco packing memo as: "or, in layman's terms, they turned it off and back on again."
Siemens executives are understood to have been furious internal email was published. Choice quotes from the e-mail message that has been seen by MediaGuardian.co.uk, has been replaced by comment from Richard Cooper, Bbc controller of digital distribution.
The offending mail sent from Siemens to BBC staff Wednesday morning said: "the cause of the problem: defective Switch ... Services affected: all things. "
It adds: "Siemens network engineers external off equipment on a different Internet connection on Telecommunications house Docklands . This got things back up and running again.
"They then isolated core router in Telecommunications house Docklands and restore power. When power was restored and the router was running in a satisfactory manner the reconnection to the internet and the BBC network in a controlled manner. Further studies are ongoing to identify the reason for this error. "
Siemens ' £ 1.9bn contract with the BBC is believed to come to an end. The German engineering giant won the contract after acquires corporation's IT unit, BBC technology in 2004.
The BBC decision to sell his technology arm for Siemens was heavily criticized at the time. A report published in 2007 by the House of Commons Public Accounts Committee said the BBC management is omitted millions of pounds of hidden costs When encourage the Governing Council to approve the sale in 2004.
Last March, narrowly averted the BBC collective action Siemens staff after offers a revised salary level. Siemens staff at BBC balloted for the contract was an industrial action by broadcasters ' union Bectu over a pay freeze. The deal came after more than 70 redundancies carried out among staff at the BBC the contract.
Steve Herrmann, editor of the BBC News Home page, explained the outcome of the on the tv company editors blog: "last night shortly before midnight, fortunately there was a rare event: a total outage of all BBC sites. We still investigate exactly what happened, but as I said last night, I promised to keep you updated as we find out more. "
The routers that direct people on-the-spot was failed, explained Herrman. He added: "normally this would not lead to any problems which we plan events such as this and run backup equipment.
"But, in an unusual reversal, failed these also importance to BBC Online the whole was not available. A number of internal services were also affected. "
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