Friday, July 29, 2011

Google +: Tweet smell of success | Dan Gillmor

A woman using twitterA Twitter user. Google + enjoy opening its platform to third-party developers that Twitter has. Photo: Jonathan Hordle/Rex features

It is a month ago Google launched its non-Facebook and non-Twitter social network. Despite some signs of a slowdown in growth – and some difficult issues around ease of use and terms of Service-there seems little doubt that Google has created something that could stand the test of time.

More than 20 million people have signed up with G + (my shorthand to Google +) already. There is a small fraction of the bases are using Facebook and Twitter, but for a month in existence, it is a notable figure (although one news report suggests that people use it less, on a per capita basis, than when they first joined).

I use it more. Although this service is still in "beta" status, the Google account, it's already compelling – like Facebook and Twitter have been compelling places to visit for college students (and many others) in recent years. Why? Former Chairman of MySpace (remember MySpace?) wrote in this week, "G + is about people and the community. It is a celebration of our existence … "

I would not go so far, but I would say that there is much to be desired about the service. As I noted in a post a day after G + launched, the term Google team a number of things that have been waiting competition – the need for more robust control and privacy for users who have been waiting for Facebook people, and a more user-friendly way to post short thoughts and have conversations around those who have been waiting for Twitter.

Some observers believe Twitter is more at risk than Facebook, and there can be true. I certainly spending less time with Twitter, but I would dream of quitting completely. Service 140-characters are still leagues better for hearing and sorting through "breaking news", which I placed in quotation marks, because so much of what is new on Twitter is unverified. In addition, third-party tools makes Twitter very useful for, among many other things, keep track of certain people links to what they consider important.

But Twitter has to acknowledge its weakness, and not only because G + is more flexible in the way it can be used. It took less than four weeks to have more followers on G + than I've accumulated on Twitter for more than four years. This is now not entirely shocking: Twitter started from a user base of zero, while Google + started from a base of hundreds of millions of Google search users. But the number of followers is just a number. What is most remarkable is the level of engagement I experience with the people who read what I write. It is not uncommon to see dozens of comments on short postings I publish on G +, one greater than answer generated on Twitter, where the conversation is much more difficult to follow in any case, the order of magnitude.

Google + need to copy the Twitter in a decisive manner: by opening its own data and conversations to third-party developers, because Web browsers is still not robust enough for the kind of thing many of us want to do with the service. For example it is easy enough to put a few people in circles – G + method for the creation of groups to which you want to follow – but organize them when you have more than a few are very clumsy with the current system.

Google + leaders also are struggling with problems of identity – not yours, but the identities of the users. In the first instance permitted Google people to sign up with pseudonyms and create accounts for organizations. This violated the terms of Service, but in several weeks, Google did not respond, and when it did, it turned to unilaterally from certain accounts. The company must allow both pseudonymous and organization accounts, but only the latter seems to be on the road, according to public opinions.

I am also disappointed by what I've learned about the service's security. Although communications are encrypted, was Google's answers to my questions about the Government spying on users are not encouraging. The company does not dispute that: one) it can record users ' text and video conversations, even when they are, in theory, shared by only two people; and (b)), it would give government agencies the ability to tap these conversations. Google has to abide by the law, and it has a track record of fire resisting exaggerated the Government's efforts to spy on us citizens.

The company may have created an architecture that is designed to ensure real security, but chose otherwise. Given its increasing problems with the Government, this is not much of a surprise, I suppose. I had hoped, however, Google + can be an excellent tool for dissidents in dictatorships, and it is a pity that it chose otherwise.

And as noted several weeks ago, I am not entirely sanguine, at least to put more of my communications to the Web sites I do not control. Google + has become an almost essential part of my day. I get great value out of it, but I would be careful not to let it be a dependency.


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